• Start Big for Effectiveness

    I recently found myself in a pleasant conversation with an administrator of higher education. The college had hired me as a consultant to advise them on the future of their technology program.

    Kim Hunter shared with me some sage advice that her college advisor had shared with her many years before, advice that she has passed on to many students in her program. I thought it worthy of passing along, too. Here is what she said:

    “I remember my college advisor, Joseph Sass, as one of the most important people in my life (outside of family). He strongly recommended that for my first full-time position I accept the offer from the largest corporation possible. He told me to learn as much as I could about the company and its systems, take advantage of every professional development and training opportunity, and meet as many people as possible. His advice was to work there for at least three years and then decide what I wanted to do next. He said it was much easier to start at a large company and move to a small company or non-profit than it was to move the other way. His opinion was that smaller companies and non-profits were always eager to hire folks that worked in a large corporate environment because they would have more knowledge to share.”

    –Kim Hunter
    Director, Instructional Technology
    College of Mount St Joseph

    I was fortunate enough to have unwittingly followed this advice, starting my career at Procter & Gamble and gaining the big-company experience before starting TechSoft Systems. That experience has been invaluable over the course of my career – not just for the processes and principles I learned and have applied to my own business, but also because I have a greater understanding of how my customers’ businesses operate. I understand their processes and their challenges, which allows me to communicate and work with them more effectively.

    After the conversation with Ms. Hunter, I did a quick mental evaluation of my own staff over the last decade. Those who have been most successful in their roles are indeed the ones who came in with corporate experience. This revelation will most definitely influence my hiring decisions in the future as the team at TechSoft Systems continues to grow.

    Thanks, Mr. Sass, for your sage advice to all of us.

    -Clifford A. Bailey, CEO of TechSoft Systems

  • Nonprofit IT Services

  • Emotional Intelligence: Resolve

    ‘Tis the time of year for resolutions. By this time, many of us have already broken the pledges we made New Year’s Eve. Many have already drunk too much, eaten too much, smoked too much, cursed too much, spent too much and tuned in to the reality TV we swore off of.

    But before we learn to live (again) with the guilt from having skipped consecutive days at the gym, consider this: What is a resolution, at its heart? We treat them as empty promises even as we make them. We know that there is no accountability, no enforcement; our resolutions are ours alone, right? So if we fail to keep them, what is the harm?

    Break down the word, folks. “I resolve to…” Resolve. Resolve is defined as to decide, to bring to an end, to settle; to conclude; to reach a decision. These are not empty words to be exchanged over a glass of champagne on the last night of the year. These are words of finality and purpose, of vision and wisdom and opportunity.

    So this year, consider well your resolutions. Think carefully of what you can do to make the coming year better for yourself and for those around you. Then stand tall and firm with resolve. And when you fail (and you will fail; we all do), do not discount the effort altogether; get back on the horse and ride it once more. You are the maker of your destiny, and your destiny is what you make of it.

    If you missed out on making your resolution, fear not: the window has not closed. A person can resolve to make a change any day at any moment. Maybe this one is yours.

    Get in S.H.A.P.E.™
    Clifford A. Bailey


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