• Effectiveness, S.H.A.P.E., Technology

    Posted on January 25th, 2012

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    Start Big for Effectiveness

    I recently found myself in a pleasant conversation with an administrator of higher education. The college had hired me as a consultant to advise them on the future of their technology program. Kim Hunter shared with me some sage advice that her college advisor had shared with her many years before, advice that she has [...]

  • Emotional Intelligence, S.H.A.P.E.

    Posted on January 2nd, 2012

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    Emotional Intelligence: Resolve

    ‘Tis the time of year for resolutions. By this time, many of us have already broken the pledges we made New Year’s Eve. Many have already drunk too much, eaten too much, smoked too much, cursed too much, spent too much and tuned in to the reality TV we swore off of. But before we [...]

  • Effectiveness, Emotional Intelligence, S.H.A.P.E.

    Posted on December 7th, 2011

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    Emotional Intelligence: HALT

    While driving home from work on a recent Friday, I was stopped by a police officer who claimed that I had made an illegal turn. I knew for a fact that I had turned with a green arrow, but because the attitude of the officer was very provoking, I simply said, “I am not going [...]

  • Effectiveness, S.H.A.P.E.

    Posted on October 17th, 2011

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    Contact to Contract

    We’ve all heard the expression, “It’s not who you are, it’s who you know.” And while there may be some truth to that, I think that really “It’s not who you know but who knows you.” Why the distinction? Because people do things for people they know. They do more for people they like. And [...]

  • Effectiveness, S.H.A.P.E.

    Posted on October 5th, 2011

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    Get in SHAPE™: Maximizing Effectiveness

    This video highlights the shapes in Clifford A. Bailey’s Get in SHAPE™ program, which marries personal and organizational development principles to re-shape perspectives and empower individuals to become more effective in all they do. (S.H.A.P.E. = Securing Higher Achievement and Personal Effectiveness.™)

  • What You Pay For

    When I was a teenager, my parents told me that they would match whatever I could save in order to buy a car. I worked very hard toward that goal, and when I had saved enough, my parents honored their promise. I loved that car and took excellent care of it. It was always clean [...]

  • Effectiveness, S.H.A.P.E.

    Posted on August 9th, 2011

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    A Good Problem?

    If you were to ask me today, “How’s business?” I would respond positively, as I always have. And it’s a genuinely positive response. TechSoft Systems is experiencing fantastic growth. We have had opportunities to present proposals to new clients, expand relationships with current clients, form valuable partnerships and serve a broader range of companies than [...]

  • S.H.A.P.E., Success

    Posted on July 15th, 2011

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    Study of Success

    After following many sports championships, I have made some noteworthy observations. While some people study the statistics of individual players, I look almost exclusively at the collaboration, coordination and cooperation of teammates. Specifically, I look to see if the teammates make sacrifices for each other. When a game really gets interesting for me is when [...]

  • Effectiveness, S.H.A.P.E.

    Posted on June 24th, 2011

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    Effectiveness: The Main Thing

    I was speaking with a young man recently who has been following my blogs and studying my career track. He was new to the city and looking for some guidance. He laid out four opportunities that he was actively pursuing, then asked me for advice on next steps. My response was not what he was [...]

  • Respecting Customers

    In the early days of TechSoft Systems, I remember sitting down to write a proposal for a large prospective client. I had done the research, I had talked with my staff, and I had crunched the numbers. The proposal we developed was a work of art. It was savvy, eloquent, even poetic. It stated all [...]

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